Tuesday, June 21, 2011
Not Cool, New Yorker
To Whom It May Concern:
I have enjoyed my subscription to The New Yorker for the past year. However, the job market is abysmal here in California and my husband is out of work. Consequently, we've had to let some things go.
I do NOT appreciate having a billing notice sent to me saying URGENT: PAST DUE ACCOUNT with a nasty note telling me that my account is not in good standing. Obviously, if I have not paid, I am not renewing my subscription at this point. I don't appreciate a rude note from the "Credit and Collections Department."
I had planned on re-subscribing to The New Yorker when times were better. However, you can wager that I will NEVER give you any of my money again. If I want to read your magazine (or anything else by Conde Nast), I will visit my local library rather than support an organization that bullies its subscribers. I will be telling all of my friends and family about your terrible business practices, as well.
Phaedosia (I did sign my real name. Can you tell I was ticked? What an awful renewal notice. Jeez!)
Posted by Nicole at 4:56 PM